PROFESSIONAL PET CONCIERGE COMPANY
"NO BONES ABOUT IT, OUR CLIENTS ARE BEST IN SHOW!"
Q & A
Q: What Is The Importance Of In-Home Pet Sitting?
A: In-home pet sitting is ideal for pets who thrive in their home environment and benefit from personalized attention. It is especially beneficial for pets with special needs, senior pets, or those who experience anxiety in unfamiliar settings. This service ensures that pets are cared for with love and professionalism, giving owners peace of mind while they are away.
Q: What cities or areas do you service?
A: We proudly service the communities of Parker, Elizabeth, and surrounding areas in Colorado, offering professional pet care services tailored to the needs of local pet owners. We are based in Parker, CO. which is known for its family-friendly atmosphere and scenic trails, provides an ideal backdrop for our in-home pet sitting and personalized care.
What Is Your Cancellation Policy?
Q: I See You Are Bonded And Insured. What Does That Mean?
A: In pet sitting, being bonded and insured means providing clients with added security and peace of mind. Bonded ensures financial protection for clients in cases like theft by employees, while insured covers accidents, injuries, or property damage that may occur during pet care. This demonstrates professionalism, builds trust, and safeguards both the pet sitter and the client from potential risks.
Q: How Do I Get Started with The VanderPup Co.'s Services?
A: We begin with a complimentary Meet and Greet to learn about you and your pet, as well as to address any questions you might have. To schedule your Meet and Greet, feel free to call or text us at 303-324-1134, email us at chanel@thevanderpup.com, or book online through our website. We look forward to meeting you and your furry friend!
Q: What Care Plan Do You Recommend While I Am Away?
A: For dogs, we recommend 2-3 drop-in visits per day along with an overnight stay. If your dog has separation anxiety or medical issues, a 24-hour stay is advisable. Drop-in visits are $35 each, and overnight stays are $115 per night (8pm to 8am). For cats, we suggest 1-2 drop-in visits per day, and if they have medical issues, we can also provide overnight stays. Each pet's needs are unique, and we can create a specialized care plan to accommodate them.
Q: Are There Any Extra Fee's For Extra's Extra Pets, Medicine Distribution, etc.?
A: No, we do not charge extra for households with more than two pets, medicine distribution, mail collection, plant watering, etc.,. Our pricing is transparent and listed on our website. The only additional fees that may apply would be to services on major holidays like Thanksgiving and Christmas
Q: What forms of payment do you accept?
A: We accept all major credit cards Visa, Mastercard, American Express and Discover, as well as cash and Venmo. Please note that we no longer accept checks. Thank you for your understanding!